At OSC, we believe that efficient processes are the heart of what we do, from customer service and managing distributor relationships all the way through to the products that we manufacture and distribute.
With this in mind, we’ve invested in Merlin Business Software to streamline all of our processes into one software package, including our CRM and sales ordering system, stock control and financial reporting.
The integration, which was planned over 10 months in order to be sure the data conversion was completed correctly, will allow us to reduce admin and focus even more of our time on maintaining our strong focus on providing quality both in our customer service and our product development.
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